Turn web traffic into booked jobs while you sleep.
Don't let interested customers bounce to a competitor because your team is offline. PeakBot Chat replies in seconds, qualifies the job and books it, on every channel your customers use.
One agent, answering on
Sits in the corner of your site, skinned to your brand. It answers from your own services and pricing, and books straight into your calendar.
Answers DMs and story replies in your business's voice, so an enquiry at 11pm is dealt with rather than sitting unread until morning.
Picks up Facebook messages the moment they land, works out what the job is, and passes it on with the details already filled in.
Replies on the number your customers already message you on, with exactly the same knowledge of your business as your website chat.
Two-way texting, so a missed call can still turn into a booked job over text without anyone having to pick up the phone.
On your website the widget wears your colours, fonts and logo. On social and messaging it uses each platform's own look, so PeakBot feels native wherever your customers already are.
- What it does
Captures, qualifies and books leads on web, socials and SMS
- Setup
Live in 24 to 48 hours, no developer needed
- Pricing
14-day free pilot, then from $25 a week
- Data
Hosted in Australia, never used to train AI models
It greets every visitor, answers from your own services and pricing, and asks the questions that separate a real job from a browse. Then it books it, or hands your team the full picture — so nobody has to repeat themselves.
We sit down with you first and get the setup right — your services, your pricing, how you like things handled. Once that is settled, going live is one line of code on your site and a click to approve your social accounts.
One weekly fee, month to month, starting with a free 14-day pilot and no card. Your plan's fair use limits and any one-off setup fee are set out in your quote before you commit.
Conversations are encrypted in transit and at rest and hosted on Australian servers. Chat conversation content is not retained, and nothing is ever used to train third-party AI models.
Unified customer memory
They start on Instagram.
They end up booked.
Voice and Chat share one memory of your business and your customers. Whichever channel they use next, the conversation keeps moving toward a booked job, and nobody repeats themselves.
Mon 9:12 pm · Instagram
Hi, do you service split systems in Parramatta?
We do. A standard service is about an hour per unit. How many units?
Lead capturedTue 7:40 am · Website chat
Following up from Insta. What's the price for two units?
Hi Sarah! For two units in Parramatta it's $260. Want me to find a time?
Remembered · quotedWed 10:15 am · Phone
Hi, it's Sarah again, about the air cons.
Hi Sarah, the two split systems? I can do Thursday at 9am.
Booked · Thu 9:00 amSarah M.
- Suburb
- Parramatta
- Job
- 2 × split system service
- Channels
- Instagram, web, phone
- Status
- Booked Thu 9:00 am
- Job value
- $260
An illustrative conversation. Prices and times follow the rules you set.
Try it yourself
The same PeakBot, live right now.
Type a message to see it quote a job, check availability, or book a time, exactly like it would for one of your customers.
Ask it anything a customer would: a quote, a time, whether you cover their suburb. It answers exactly as it would for your business.
A real, live PeakBot agent. On your site it wears your brand.
PeakBot Chat · Pricing
Simple weekly pricing.
No surprises.
Start with a free 14-day pilot. Then one weekly fee, month to month, with no exit fee.
Compare with PeakBot Voice plansWeb Pilot
Stop losing website visitors to silence.
- AI Chat Widget for your website
- Custom branding to match your site
- One message flow: your website chat
- Automated lead capture forms
- Learns your business from your URL
- Real-time lead notifications
- Email support
Social ProMost popular
Everywhere your customers already are.
- Everything in Web Pilot
- Facebook Messenger AI
- Instagram DM automation
- Unified message flow across Web, Messenger & Instagram
- Autopilot toggle: hand any chat to your team instantly
- Automated follow-up for unanswered chats
- Social engagement analytics
- Priority 24/7 support
Omni Elite
Voice, chat, SMS and social, as one.
- Everything in Social Pro
- WhatsApp Business AI
- SMS two-way messaging
- One Omni Flow across voice, SMS, WhatsApp & every channel
- Unified Voice Memory sync
- Multi-touch automated follow-up campaigns
- AI-powered lead scoring
- Dedicated account manager
- Custom CRM integrations
Encrypted and hosted on Australian servers. Chat content isn't retained, and nothing trains third-party models.
Someone can start on Instagram and finish on the phone without repeating themselves, on one plan and one bill.
14-day free pilot, no card required, month to month after that. Cancel any time.
All prices GST inclusive. Fair use limits and any one-off setup fee for your flows, integrations and tone are set out in your quote before you commit, with nothing added afterwards.
Questions
Straight answers.
The things owners ask us most before they switch PeakBot Chat on.
Figures referenced on this page are illustrative industry estimates, not a guarantee of results.
Yes. Voice and Chat share the same knowledge of your business, so a customer can start on the phone and follow up on web chat without repeating themselves. One calendar, one record of the conversation, all of it held onshore in Australia.
Once we've sat down with you and understood how your business works, going live typically takes 24–48 hours. We handle the installation and training, test it properly, and nothing switches on until you've heard it and approved it.
No. PeakBot is tuned with you until it writes like your business: warm, plain English, and short enough to actually read on a phone. It answers the question asked instead of pasting a script, and most customers simply notice they got a fast, helpful reply and a confirmed booking.
PeakBot gracefully escalates to your team via SMS, email, or your preferred channel. You get full context so you can pick up seamlessly, no customer frustration.
Absolutely. Your conversations are encrypted in transit and at rest, hosted on Australian servers, and never used to train third-party AI models. Your customer data stays yours, and stays onshore.
No lock-in. PeakBot Chat runs on a simple weekly plan you can cancel any time: no 12-month contracts, and no bundled add-on fees that quietly stack up on your bill later. What you see on the pricing table is what you pay.
Yes, PeakBot Chat checks your live availability, books straight into your calendar or booking system, and pushes every conversation and lead into your CRM automatically. Nothing gets typed twice.
Yes, for services with clear pricing, PeakBot Chat can quote on the spot, like in the demo at the top of this page, instead of just collecting a name and number for someone to call back later.
PeakBot Chat doesn't clock off. It answers nights, weekends and public holidays exactly the same as business hours, so you never lose a lead just because it arrived at an inconvenient time.
Most chat plugins collect a name and email and stop there. PeakBot Chat is trained specifically on your business (your services, your pricing, your availability), so it can actually qualify a lead, quote a job and book it, not just forward a message for someone to deal with later.
No. For most sites it is a single line of code we give you, and we are happy to add it for you. Connecting Instagram, Messenger or WhatsApp is done by clicking approve on your own accounts, so nothing needs rebuilding and no plugin has to be maintained.
The weekly plan on the table above, month to month, with no exit fee. Your plan includes fair use limits, and because every PeakBot is built around your business a one-off setup fee can apply. Both are set out in your quote before you commit, and nothing is added afterwards.
Yes, every plan starts with a free 14-day pilot, no credit card required. You can see real conversations happening on your own site before you pay a cent.